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Service Desk Agent with Danish


#Danish #Remotely #CustomerCare #greatcompany


Our Customer - global company  is looking for a new team player, who would like to join them as IT Retail Service Desk Agent with Danish

 

You will be a single point of contact responsible for supporting stations and stores in daily operations and forecourt problems.

 

 

Responsibilities 

  • Professional customer support, mostly in Danish 
  • Troubleshooting technical/functional issues
  • Ordering maintenance & repair service from external suppliers and follow up on delivery
  • Active monitoring of station systems using monitoring tools and resolving discovered issues
  • Communication to all parties involved ( employees, service companies, IT and maintenance engineers, etc.) for effective problem resolution

 

Requirements 

  • Very good knowledge of Danish and English
  • Experience in customer care 
  • Ability to understand customer demands 
  • Experience in technical support will be an advantage
  • Knowledge of IT and store equipment will be an advantage
  • Excellent communication skills
  • Good teamwork skills
  • Can-do-attitude !

 

What do we offer?

  • Bonus
  • Private medical care
  • Multisport
  • English lessons subsidized by the company
  • Group insurance
  • Attractive discounts for products and services at our stations
  • Employee stock purchase plan
  • Trainings & possibillity to develop skills in a wide international environment

 

 

Nowadays our teams are working remotely. 

 

Apply for: „Service Desk Agent with Danish”


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